Artwork Return Policy
Thank you for your purchase and support of my artwork. Your satisfaction is important, and I hope you love your piece as much as I enjoyed creating it. If you find the need to return an item, please review the following guidelines:
Return Window
- Returns are accepted within 30 days of delivery. Please notify me within this period if you intend to return the artwork.
Refunds
- Refunds will be issued as store credit or an exchange for a different piece of equal or lesser value. If a cash refund is requested, it will be processed minus any shipping and handling fees.
Damaged Artwork
- If the artwork arrives damaged, please contact me immediately. Include photos of the damage so we can begin the claims process with the carrier and arrange for a replacement or refund as applicable.
Custom Commissions
- Custom artwork is created to your specifications, making it non-refundable and non-exchangeable. I encourage open communication during the commission process to ensure the final piece meets your vision.
Packaging
- Please return the artwork in its original packaging to protect it during transit. The artwork must be in its original condition, with no additional damage from handling.
Return Shipping
- Return shipping costs are the responsibility of the buyer, except in cases of damage in transit.
Additional Information
- Information on the materials used in your piece—paints, substrates, canvas edges, framing, and protective finishes—can be found in the description of the artwork on my website or provided upon request. This ensures transparency regarding each artwork’s unique characteristics.
Thank you for understanding, and please reach out with any questions or concerns regarding the return process.